HEALTH AND SAFETY

Total Workplace Safety and Health (WSH) at Corporate Office

EHS Working Committee. All CDL employees are represented in the EHS Working Committee through their department representatives. Staff can also highlight their concerns, including WSH issues, directly to the EHS team in CDL. Initiatives and activities planned by this committee are part of a continual process to ensure and promote health, safety, and well-being of all employees. The committee convenes at least once annually to review and discuss CDL’s approach to health and safety management.

EHS Working Committee members undergo risk management training to lead risk assessments for their respective operations. They also attend refresher sessions on a periodic basis to keep abreast with new developments. In response to the transition to the new ISO 45001 management system standard, EHS Working Committee members attended a training session to better understand and implement the requirements of the standard.

EHS ORGANISATIONAL STRUCTURE

Hazard Identification, Risk Assessment and Risk Control. CDL conducts hazard identification, risk assessment and risk control exercises in line with ISO 45001 management system requirements and local legislation.

As part of CDL’s risk management process, the trained EHS Steering Committee is tasked to lead these exercises within their department for routine and non-routine activities, and also conducts cross-departmental reviews occasionally. In consultation with the EHS department, the members recommend risk mitigation methods that commensurate with a hierarchy of controls for identified hazards.

As employees who conduct site visits and inspections are exposed to slip, trip and fall hazards, we strive to improve our safety and precautionary measures by adopting industry best practices.

Responding to Incidents. Apart from the periodic reviews, any organisational changes, occurrence of incidents or employee feedback would trigger ad-hoc reviews of our risk controls. By applying robust risk controls, we are pleased to report that in the year under review there was no hazard that posed a risk of high-consequence injury1.

CDL implements an established incident investigation and reporting procedure to promptly respond to health and safety incidents. When employees raise incident reports, an experienced group of personnel will investigate to determine the root cause of the incident and identify corrective and improvement actions.

As our employees’ safety is of utmost importance, employees are actively reminded to not engage in any unsafe work and to report any unsafe working conditions to either their representative or directly to the EHS department so that the issue may be resolved quickly and effectively. CDL views these as valuable feedback to drive safety enhancements in the workplace, and ensures that employees can provide input without fear of reprisal.

Training. In November 2019, CDL’s EHS Team organised a series of internal WSH Awareness Workshops to raise awareness and appreciation of occupational health and safety issues among employees. The workshops were attended by 183 employees, covering almost 50% of staff from our head office in Singapore. Topics covered included health and safety-related trends, legislative requirements, reporting of incidents, and safety issues on and off-the-job.

Employee Health and Well-being Programmes. To promote healthy living, active lifestyle and wellbeing amongst CDL’s employees, our HR department and employee-led Workplace Health & Wellness Committee organise an array of health and fitness programmes including:

  • Free annual basic health screenings for all employees during work hours
  • Weekly fruit distribution to promote healthier consumption habits
  • Regular lunch-talks on fitness, physical exercise, mental well-being, and nutrition
  • Fitness classes including futsal, jogging, stairclimbing, Zumba, and yoga

On emotional well-being for employees, CDL’s Employee Assistance Programme (EAP) provides support for issues concerning work, family matters, and interpersonal relationships. Employees can be assured of confidentiality when they call the EAP hotline manned by a third-party psychologist.

Total WSH at Managed Properties

Facilities management and maintenance are vital to delivering efficient, reliable and prompt services expected by our commercial tenants and retail customers, as well as ensuring the operational efficiency of our managed assets that contribute to our bottom line. We therefore place great emphasis in influencing our contractors to uphold a safe and healthy work environment for workers in our managed buildings. We engage our contracted workers through monthly meetings with their representatives. At these monthly meetings, we discuss health and safety issues that affect our workers and tenants and develop solutions to eliminate or reduce the risks. Tenants also provide feedback on unsafe conditions that are addressed promptly once brought to our attention.

Total WSH at Construction Sites

EHS Risk Management. We strive to not compromise the health and safety of our construction workers in the pursuit of development. For close to two decades, as part of the tender shortlisting process, we require all our builders to have an accredited health and safety management system. We also actively engage our business partners on health and safety matters through risk reviews, starting from pre-construction all the way to completion and handing over stage. CDL uses a customised EHS risk register for each project to identify and mitigate EHS issues right from the design stage. To eliminate or reduce EHS risks downstream during construction, we also actively participate in determining the types of materials and construction methods adopted. During construction phase, high-risk activities, such as excavations and working at height can lead to injury or fatality. By applying robust risk controls such as soil erosion prevention and fall protection plans, these risks can be minimised or eliminated.

CDL 5-Star EHS Assessment System. For every project development, we institute a monthly joint safety inspection that is carried out in the presence of the contractor, sub-contractors, consultants, site staff and CDL’s site representatives. The inspection highlights safety infringements and promotes better working conditions. Since 2001, on top of regulatory-mandated audits, CDL also monitors the performance of the contractor’s EHS management through our CDL 5-Star EHS Assessment System. The CDL 5-Star EHS Assessment System is an independent audit tool to assess, measure, and improve the main builders’ EHS management and performance, and was put in place to ensure a comprehensive, audited, and appraised EHS approach. All CDL builders undergo quarterly EHS inspections and audits conducted by an independent EHS audit firm recognised by the Ministry of Manpower (MOM) and are appraised on a scale of one to five stars. Rewarding and penalizing measures are broadly implemented to improve and tighten contractors’ site management. For example, penalties can be imposed if contractors neglect requirements and incur Stop Work Orders etc. Results from the audits are then presented to the management and site supervisors of the builders and project consultants during the bi-annually CDL 5-Star EHS Seminars. These seminars are a valuable platform to promote sharing of best practices and peer learning to encourage better EHS performance amongst the builders. CDL regular invites speakers from MOM/WSHC/NEA and EHS practitioners to present and share with CDL’s consultants/contractors. For example in 2019, MOM was invited to talk about the roles of stakeholders in Design for Safety (DfS) and NEA presented on environmental requirements for developments.

CDL 5-Star EHS Awards. The CDL 5-Star EHS Awards was launched in 2005 to recognise builders who have excelled in the CDL 5-Star EHS Assessment System over a one-year period. The Assessment System and Awards have been instrumental in influencing CDL’s builders and consultants to monitor and improve their EHS performance.

The Awards comprise the CDL EHS Excellence Award and CDL Productivity Excellence Award, which were introduced in 2011 in support of Singapore’s national productivity drive. In 2012, the CDL Workers’ Welfare Award was introduced as part of our continuous efforts to align business practices with ISO 26000.

To recognise exemplary workers who are role models of the safety message and inspire fellow colleagues to be more vigilant, the Safe Worker Award was launched in 2014. In the same year, we launched the CDL EHS Cup soccer league to promote a healthy lifestyle and foster camaraderie amongst our builders’ workers. In 2019, CDL organised the EHS Sports Challenge to promote a healthy and active lifestyle and distributed more than 400kg of fortified rice to promote better nutrition for 300 migrant workers.

1 A high-consequence injury is a work-related injury that results in a fatality or in an injury from which the worker cannot, do es not, or is not expected to recover fully to pre-injury health status within six months.