City Square Mall is the First Singapore Mall to Introduce Smart filtered, User-centric Designed Water Refill Station Certified by the EU CE and Fitted with International NSF and Italy’s Institute for the Hygiene Quality of Food Technology Certified Carbon Filtration System

  • Water refill station design uses smart functions, data, real-time alerts and remote monitoring to provide constant clean filtered water to users
  • Dispensing foot pedal control and sensor button eliminates the need to manually dispense by hand, while the hidden nozzle and programmable auto-rinsing function prevents contamination and risk of bacteria growth
  • Interactive screen on the refill station displays accumulative number of plastic bottles saved to reinforce users’ contribution to the environment

Singapore’s first eco-mall City Square Mall has partnered Daiohs Singapore Pte. Ltd, a local provider of workplace drinks solutions, to introduce Well , an award-winning smart filtered, user-centric designed water refill station that provides point-of-use drinking water to its mall users.

Certified by the European CE and fitted with International NSF and Italy’s Institute for the Hygienic Quality of Food Technologies Certified Activated Carbon Filtration System, Well  leverages smart technology and is designed with the users’ hygiene and behaviours in mind. The water refill station features smart functions such as sensors, data, real-time alerts and remote monitoring to ensure that users are provided with constant and clean filtered drinking water.

Addressing the rising demand and concern for public hygiene, the refill station’s design incorporates a foot pedal control and sensor button to eliminate the need to manually dispense water. It also features a hidden nozzle with programmable auto-rinsing function to prevent contamination and the risk of bacteria growth. Additionally, there is an interactive screen which displays the accumulative number of plastic bottles saved, reinforcing users’ contribution to the environment by reducing single-use plastic bottles usage.

Ms Esther An, CDL Chief Sustainability Officer, said, “To conserve water and reduce plastic waste, CDL is very pleased to offer Well water refill stations to our mall users. Apart from providing innovative value-added service and convenience to our shoppers at City Square Mall, we hope to advance the good habit of Bring-Your-Own-Bottle to reduce single-use plastic bottles amongst our building users.”

Mr Gan Hua Koon, President, Daiohs Singapore Pte. Ltd, said, “Our partnership with City Square Mall marks the beginning of our commitment towards a greener Singapore and we are excited to work with a partner who shares this green vision. Our smart filtered water station is not only clean and safe for consumption but also provides a viable option to reduce the use of plastic bottles. We trust that together, we can help shape green behaviour and contribute to the reduction of carbon footprint.

Assessed by Intertek Sustainability, the Well smart water refill station has achieved a 63% carbon footprint reduction compared to carboys, a regular rigid plastic water container, and an 81% reduction compared to PET bottles.

Visual of Well  Water Refill Station with Smart Data to drive positive change


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For media enquiries, please contact CDL Sustainability:

Rebecca Chong
T:  +65 6877 8402
E:  [email protected]

Stephanie Chua
T:  +65 6877 8400
E:   [email protected]


About City Square Mall
With close to 200 retail, entertainment and lifestyle stores spread across 450,000 square feet, City Square Mall has every family favourite including Cotton On, Daiso, Decathlon, Don Don Donki, Golden Village, MST Golf SuperStore, NTUC FairPrice, Toys“R”Us, and Uniqlo, as well as over 50 food and beverage outlets, including Food Republic and Haidilao Hot Pot. The mall is a one-stop destination for everyone in the family with a convenient location above Farrer Park MRT Station (NE8), numerous amenities and facilities, including spacious corridors, nursing and family rooms, and diaper-changing stations. The mall also offers complimentary use of its baby strollers, kiddy carts and wheelchairs. Offering the perfect ambience to shop and play amidst an eco-learning environment, City Square Mall is an ideal venue for 3-Generation (3G) families to interact and bond through its diverse retail mix to cater to the varied needs of families.

Consistently award-winning since its inception in the areas of family, retail and green leadership, City Square Mall is Singapore’s first retail mall to be recognised and awarded with the BCA-MSF Universal Design Mark for Family-Friendly Business Platinum Award in 2018, and is awarded again in 2021, recognising its strong commitment to creating a family-friendly environment for shoppers. City Square Mall has recently been awarded the BCA Green Mark Platinum award, showcasing the exemplary green projects. The mall is also the first retail space in Singapore to be bestowed with the top-tier Green Mark Pearl Prestige Award in 2018 for its strong commitment in achieving greater environmental sustainability. City Square Mall is owned and managed by City Developments Limited.

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About Daiohs Singapore Pte. Ltd
Daiohs Singapore Pte. Ltd was established in 2014. Based on the Japanese enterprise business model, Daiohs Corporation brought to Singapore more than 50 years of experience in office coffee service with the ambition to provide top quality fresh brewed coffee to Singapore offices.