HEALTH AND SAFETY
Promoting workplace safety and health (WSH) whilst fostering meaningful community engagement requires concerted effort across a wide spectrum of stakeholders. As the Company navigates a rapidly evolving landscape, we remain steadfast in collaborating with industry partners, contractors, and the wider community to uphold high standards in WSH and strengthen social resilience. By leveraging collective knowledge, we continue to advance impactful initiatives that safeguard lives, promote well-being and nurture a culture of care and inclusivity.
OUR APPROACH TO EHS MANAGEMENT
The Company’s leadership places strong emphasis on Environment, Health and Safety (EHS) matters. Our Board of Directors, Management Executive Committee (ExCo) members, senior management and key executives across business units are committed to adhering to the Code of Practice for Chief Executives’ and Board of Directors’ WSH Duties Approved Codes of Practice (ACOP)1 , and guide the Company in establishing and maintaining effective EHS standards. Through the Company’s integrated EHS Management System (EHSMS), our leaders drive strategic initiatives to safeguard the safety and health of all employees and workers. Contracted site and building workers are not directly employed by the Company; however, they are protected under the Company’s stringent health and safety management policies and procedures.
OUR STRATEGIC EHS FRAMEWORK
Our EHS management approach is anchored on three key pillars: Leadership, System and Culture, aligned with the ACOP and the 2024 Singapore’s WSH 3 ‘E’s (Empower, Ensure, Embrace) leadership framework campaign. These pillars guide our decision-making processes, ensuring robust oversight, proactive risk identification and mitigation measures across all business operations.
CDL Group’s Safety Performance
Occupational health and safety is at the forefront of all our business processes. We continue to maintain our ISO 14001 and ISO 45001 certification, demonstrating a strong commitment to a holistic occupational health and safety management system. This provides robust guidance for our integrated EHSMS that covers 100% of our key operations in Singapore.
In 2024, there were no fatalities, high-consequence injuries3 , major injury, dangerous occurrences occurrences or cases of occupational disease involving our employees at the Company’s corporate office. There were 85 work-related injuries involving the Group’s Singapore-based employees, including three reportable trip and fall incidents amongst Corporate Office staff, while the rest occurred within our operations teams. The root causes of these injuries were identified and immediately corrected to prevent recurrence. Insights gained from all incidents were shared with the respective managers, EHS working committees and contractors for learning. The Company also organised an in-house training programme to strengthen the risk control measures of contractors’ daily operational activities. In 2024, we began progressively expanding the monitoring of EHS performance for M&C Hotels’ employees beyond Singapore.
| CDL Group’s employees’ safety performance4 | ||||||||
| 2024 | ||||||||
| Corporate Office | Le Grove | City Serviced Office | City Nexus | Tower Club | CBM Pte Ltd | M&C Singapore | Group Overall | |
| Number of reportable work-related injuries5 | 3 | 0 | 1 | 0 | 1 | 40 | 40 | 85 |
| Number of fatalities | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Lost-Time Injury Frequency Rate6 (number of lost time injuries per 200,000 manhours worked) |
0.7 | 0 | 10.9 | 0 | 1.2 | 1.8 | 3.4 | 2.1 |
| Lost Workday Rate7 (number of lost man-days per 200,000 manhours worked) |
14.0 | 0 | 10.9 | 0 | 9.7 | 16.7 | 24.9 | 18.5 |
| Absentee Rate8 (% of total workdays scheduled) |
2.2 | 2.4 | 1.5 | 1.2 | 1.6 | 1.1 | 2.7 | 2.4 |
| The Company’s contractor safety performance | |||
| 2024 | |||
| Managed Properties9 | Construction Sites | Overall | |
| Number of reportable work-related injuries5 | 8 | 2 | 10 |
| Number of fatalities | 0 | 0 | 0 |
| Lost-Time Injury Frequency Rate6 (number of lost time injuries per 200,000 manhours worked) |
2.6 | 0.04 | 0.2 |
| Lost workday rate7 (number of lost man-days per 200,000 manhours worked) |
17.2 | 1.2 | 2.1 |
| 3 | A high-consequence injury is a work-related injury that results in a fatality or in an injury from which the worker cannot, does not, or is not expected to recover fully to pre-injury health status within six months |
| 4 | In line with our International Sustainability Standards Board (ISSB) alignment efforts, we are progressively expanding our data coverage to include M&C operations beyond Singapore. For details specific to CDL Group’s safety performance, please refer to the Key Performance Summary |
| 5 | Reportable incidents refers to all work related deaths, illnesses and injuries which result in a loss of consciousness, restriction of work or motion, permanent transfer to another job within the company, or that require some type of medical treatment or first-aid |
| 6 | Lost-time injuries frequency rate (LTIFR) is any work-related injury that results in the company employee or third-party contractor employee not being able to return to work the next scheduled work day/shift or which result in death or permanent disability |
| 7 | The lost workday rate is a standardised metric that provides a measure of the total number of working days lost within a workplace due to occupational injury or illness |
| 8 | Absentee rate was based on medical leave taken regardless of whether it was a work-related illness or not |
| 9 | Key contractors in our managed properties provide cleaning, security services and mechanical and engineering support. Working hours disclosed cover CDL employees and workers of key contractors only |
TOTAL WSH AT CDL GROUP
Safety Standards and Certifications
As part of our commitment to maintaining high safety standards, the Company has required our builders to implement accredited health and safety management systems, such as ISO 14001, ISO 45001, or a minimum of bizSAFE Level 3 certification, as part of the tender assessment process. This ensures that safety is a top priority from the outset of every project.
In 2024, our projects, Lumina Grand, Copen Grand and Tembusu Grand achieved the prestigious Safety and Health Award Recognition for Projects (SHARP). These awards honour large-scale projects or worksites with exemplary safety performance and robust health management systems, further affirming our leadership in promoting safety excellence. The National Fire and Emergency Preparedness Council (NFEC) Fire Safety Award was awarded to our hotels and assets.
Monitoring and Reporting EHS Performance
We regularly track and monitor EHS performance across the Group. Our leadership conducts regular meetings and inspections with employees, contractors and stakeholders to review EHS issues, ensuring that any risks or unsafe conditions are swiftly addressed. To further support a safety culture, we incentivise workers to actively identify and report potential hazards, fostering an environment where safety is a shared responsibility. Additionally, the Company continues to strengthen our CDL 5-Star EHS Assessment to evaluate and monitor the performance of contractors’ EHS management systems, ensuring continuous improvement across all sites.
Extension of EHS Audits to Subsidiaries and Hotels
The Group recognises that maintaining consistent safety standards is vital not only for our core construction operations but also for our subsidiaries and hotels. As part of our commitment to global safety standards, we have expanded internal audits to our subsidiaries and hotel operations in line with ISO 14001 and ISO 45001.
Our overseas assets and hotels are closely monitored to align with Singapore’s best safety practices. We provide continuous guidance, training, and support to uphold our rigorous safety standards globally.
These collective efforts reinforce our commitment to a safe, compliant and resilient workplace. CDL Group continues to lead by example in creating safe working environments, ensuring that our people, stakeholders, and communities remain protected, well-cared-for and supported.